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On Wizard101 I bought 2750 crowns And I ONLY spent 1500 crowns It says that I have 680 when I really should have 1250 do you guys know the problem with Wizard101

On Wizard101 I bought 2750 crowns And I ONLY spent 1500 crowns It says that I have 680 when I really should have 1250 do you guys know the problem with Wizard101
Wizard101 SUCKS! I've been a member and the same thing has happened to me several times. They told me to not worry and said it would fix itself after a while. And when my membership was clearly NINE DOLLARS a month, they charged me OVER $100! I would call them right away and demand an explanation to this.