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How do you contact Jagex

How do you contact Jagex
www.jagex.com
Find the contact section.

You cannot contact jagex by any means other than a billing email, they have no customer support other than a F.A.Q page, it is not recommended you pay/play this game due to no customer support, and no way to contact them about the many billing issues you will have, other than an email they will send the link to their F.A.Q page.

someone should investigate them for credit card fraud aswell
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"""""
Roughly half our team work on providing our players with support, answering queries and assisting with disputes or lost passwords. Most of the remaining half work directly or indirectly on RuneScape - scriptwriting, coding, graphics, audio and testing all make up the giant development effort required to keep RuneScape frequently updated.
Underpinning our games are our proprietary network communication and graphics compression technologies, which are utilised in all our games. These technologies are continually evolving and form the backbone of our development plans. We are continually improving our technologies to enable the company to attack and achieve our ambitious aims.
We intend to become a significant online operator in all the major gaming markets worldwide, developing and commercialising highly compelling online games that appeal to as wide an audience as possible, based on cutting edge technologies developed in-house. """



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this is an except from their webpage, yet they have no customer/billing support hotline to call, very sleazy company, do not trust them