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Why cant I sign in on the FIFA 12 Ultimate Team web app When I type in my email and password it says You do not have an Ultimate Team when I have one on my Xbox 360

Why cant I sign in on the FIFA 12 Ultimate Team web app When I type in my email and password it says You do not have an Ultimate Team when I have one on my Xbox 360
sometimes,its because you have not signed out of the xbox version properly,i am having the same problem doe