How do you download stuff from the sims 2 website to your computer ive tried every thing but it just wont do it Please answer

Guys. this has happened to me but I fixed it.It actually is simple.If you have cookies disabled enable them.Sims have cookies and you have to download it while cookies are enabled.If your cookies are enabled then disable them 5 times, turn off your computer for 10 seconds, then turn it back on disable and enable cookies for 1 minute, then finally enable it and try downloading.If this does not work and problem exceeds, then maybe contact your local computer clinic.Mines is my father. Also, please notice that it may not be your computer that has the problem. There is a chance that the game has been jacked up from a cheater/hacker who hacked the game mods and they did not notice. But having to do with computers you might have a virus.To fix the virus, install Norton Security Scanner and then they will stop the virus.Hope this helped
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Lelloniie